Our Mission, Vision & Values
The mission of the Cleveland Clinic is to provide compassionate healthcare of the highest quality in a setting of education and research.
To carry out this mission and foster the group practice of medicine, Cleveland Clinic must:
- Attract the best qualified medical, scientific, and support staff
- Excel in specialized medical care supported by comprehensive research and education
- Develop, apply, evaluate and share new technology
- Excel in service
- Provide efficient access to affordable medical care
- Ensure that Cleveland Clinic quality underlies every decision
The Founder's Vision
When Cleveland Clinic welcomed its first patients on February 28, 1921, its sense of mission was clearly in place: "Better care of the sick, investigation into their problems, and further education of those who serve." Cleveland Clinic's four founders set out to develop an institution that would be greater than the sum of its individual parts — an institution in which diverse specialists would be "able to think and act as a unit."
Eighty-one years and millions of patients later, their mission statement remains a guiding principle for Cleveland Clinic, a not-for-profit group practice in which patient care, research, and education are inextricably linked in order to provide each patient with the best possible care.
Group Practice: An Innovation in Patient Care
Cleveland Clinic was founded in 1921 by Drs. George Crile, Frank Bunts, William Lower and John Phillips. In those days, the notion of several physicians working as a group was new and virtually untried. But the enterprising Dr. Crile and his colleagues forged ahead, convinced that they could best carry out the organization's primary thrust — caring for sick people — through an integrated group practice, supported by research and education.
Statement of Values
Cleveland Clinic was established by visionary leaders who believed in simple, guiding principles. Five fundamental values form the foundation of the Cleveland Clinic's culture:
The phrase "to act as a unit" forms the basis of the Cleveland Clinic's group practice. This value, established as a guiding principle when the Cleveland Clinic was founded, ensures that all patients will benefit from the collective wisdom of a team of health care professionals.
A commitment to quality has created the Cleveland Clinic's legacy of achievements and innovations, resulting in excellent and cost-effective patient care. Nationally, Cleveland Clinic has taken a leadership role in establishing standards for measuring and reporting guidelines for quality healthcare.
An adherence to scientific and professional integrity are the ethical cornerstones that underlie our delivery of patient care, basic and clinical research investigations, education of residents and allied health professionals, as well as the fiscal and administrative management of Cleveland Clinic.
A commitment to compassionate care includes a respect for our patients' and their families' need for emotional support during their illnesses. Cleveland Clinic believes in providing the highest level of services to its patients and families.
As an institution, Cleveland Clinic recognizes its responsibilities to the community in which it resides, and to the trustees who oversee the management of its resources.
The hallmark used in the official Cleveland Clinic logo, developed in 1984, is the first official emblem for the Cleveland Clinic Foundation.
The four squares represent each of the major areas of the Foundation: Clinic, Hospital, Research, and Education. They are also representative of our four founders: Frank E. Bunts, MD, George W. Crile, MD, William E. Lower, MD, and John Phillips, MD.
The large single square signifies unity and the efforts of all those involved in pursuit of the Foundation's ideals: care of the sick, investigation of their problems, and further education of those who serve.