http://www.clevelandclinic-jobs.com/feeds/Solon-OH-jobs/ Custom RSS Feed for Solon-OH-jobs Wed, 22 May 2013 13:56:07 GMT en-us /sites/clevelandclinic/images/CC_banner.jpg http://www.clevelandclinic-jobs.com/feeds/Solon-OH-jobs/ 720
CCHS Employees Only
Reference Title
HR Use Only:
Hospital: Cleveland Clinic Main Campus & Family Health Centers
Facility: SOLON FAMILY HEALTH CENTER
Department: SOLON ADMINISTRATION
Job Code: B15028
Pay Grade: 08
Schedule: Part Time 40 hours or more
Shift: Day/Evening
Hours: 2 days at 12-8 / 8-2 / some saturday
Job Details: Summary: Provides a comprehensive set of business, financial and appointment-related services. Job Responsibilities: Enters or maintains computer data: Master patient index integrity, Patient insurance and billing information. Performs call center scheduling, arrival desk and/or departure desk activities. Collects referring physician demographics information for communication. Recruits, initiates protocol and trains patients on MyChart system. Performs screening and scheduling of interpreter services. Initiates privacy practices and consent. Performs point of service activities; visit preparation, co-pay collection, patient tracking and record tracking. Other duties as assigned. Education: High School Diploma or GED. Working knowledge of computerized appointment scheduling system, insurance processing or other related office functions. Knowledge of medical terminology. Ability to perform basic math sufficient to process insurance co-pays. Working knowledge of PC window applications sufficient to input and retrieve date. Must be able to type a minimum of 30 words per minute (assessed at time of application) or demonstratable personal computer keyboard skills. Experience: Minimum two years patient registration, insurance processing or appointment scheduling. Receptionist, General office or a job related training program may offset some of the experience requirement. Associate Degree may substitute for one year of experience. Bachelor's Degree may substitute for the experience requirement. Licensure/Certification/Registration: None Physical Requirements: Dexterity sufficient to operate a PC and other office equipment. Ability to lift and transport up to 25 pounds. May require extended periods of standing, walking or sitting. Good visual acuity through normal or corrected vision.

Category: Clerical/Administrative Support]]>Sun, 19 May 2013 07:59:00 GMThttp://www.clevelandclinic-jobs.com/job/SOLON-PATIENT-SERVICE-REP-Job-OH-44139/2496834/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.clevelandclinic-jobs.com/job/SOLON-PATIENT-SERVICE-REP-Job-OH-44139/2496834/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
CCHS Employees Only
Reference Title
HR Use Only:
Hospital: Cleveland Clinic Main Campus & Family Health Centers
Facility: SOLON FAMILY HEALTH CENTER
Department: SOLON ADMINISTRATION
Job Code: B16013
Pay Grade: 09
Schedule: Full Time
Shift: Variable
Hours: 9:30 - 6 / 11:30-8/ Some Saturdays 8-12
Job Details: Summary: Organizes and coordinates the activities and flow of work for the Patient Access area. Job Responsibilities: Assigns tasks to, monitors performance of and assists in training Patient Service Representative. Screens candidates, recommends hires, conducts performance appraisals and recommends corrective counseling. Develops, implements and oversees programs to improve appointment utilization such as, reminder, follow-up on no-show/cancellation program, etc. Coordinates activities and resolves daily operational problems. Makes adjustment in employees, patients and physicians schedule to respond to operational problems. Controls and audits the reconciliation of day sheets including adjusting statistics in the computer data bank. Produces reports as needed. Other duties as assigned. Education: High School Diploma or GED. Experience: Minimum two years Cleveland Clinic outpatient scheduling experience or other equivalent position, which includes interacting with patients, physicians and other departments on a problem resolution basis. OR Minimum three years external outpatient scheduling experience where demonstrated experience includes resolving patient scheduling and the coordination of the work of others. Associate Degree may substitute for one year of experience. Bachelor's Degree may substitute for the experience requirement. Licensure/Certification/Registration: None Physical Requirements: Requires frequent data entry, sitting, standing and walking. Normal or corrected vision, hearing and speech. Occasional lifting or pushing up to 25 pounds.

Category: Clerical/Administrative Support]]>Wed, 24 Apr 2013 00:00:00 GMThttp://www.clevelandclinic-jobs.com/job/SOLON-PATIENT-ACCESS-COORD%2C-CCHS-Employees-Only-Job-OH-44139/2564988/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.clevelandclinic-jobs.com/job/SOLON-PATIENT-ACCESS-COORD%2C-CCHS-Employees-Only-Job-OH-44139/2564988/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
CCHS Employees Only
Reference Title
HR Use Only:
Hospital: Cleveland Clinic Main Campus & Family Health Centers
Facility: SOLON CALL CENTER/ACCESS TO CARE BUILDING
Department: NURSE ON CALL
Job Code: C99961
Pay Grade: 08
Schedule: Part Time 40 hours or more
Shift: Day/Evening/Night/Weekend
Hours: variable
Job Details:

Summary: Utilizes medical and administrative skills to provide support to patients and health care staff

Job Responsibilities: Under the supervision of physician or nurse, assists with performing assessments and assessing treatments by contacting recently discharged Cleveland Clinic hospital patients via telephone Performs basic diagnostic procedures over phone and documents patient advice provided. Documents changes in patient condition. Ensures the patient is taking the medications prescribed by the Physician. Interacts with all callers in a professional and courteous manner in an effort to establish a therapeutic rapport . Follows established interview process and the specific survey guidelines and documents interactions using appropriate grammar and spelling. Other duties as assigned.

Education: Must be a graduate from an accredited Medical Assistant Program. Current demonstrated clinical proficiency with phlebotomy required, proficiency in EKG desired. Completion of a clinical externship.

Experience: Minimum of one year health care experience in a similar setting. Licensure/Certification/Registration: Medical Assistant. Cardiopulmonary Resuscitation (CPR) Certification Must complete Level C Health Care Provider training during new hire period.

Physical Requirements: Manual dexterity to operate office equipment. May require extended periods of sitting. Good visual acuity through normal or corrected vision and good audio acuity.

Category: Nursing Support/Patient Services]]>Wed, 24 Apr 2013 00:00:00 GMThttp://www.clevelandclinic-jobs.com/job/SOLON-MEDICAL-ASSISTANT-TELEPHONE-TRIAGE%2C-CCHS-Employees-Only-Job-OH-44139/2563960/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.clevelandclinic-jobs.com/job/SOLON-MEDICAL-ASSISTANT-TELEPHONE-TRIAGE%2C-CCHS-Employees-Only-Job-OH-44139/2563960/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Reference Title
HR Use Only: Operation Analyst: Nurse on Call
Hospital: Cleveland Clinic Main Campus & Family Health Centers
Facility: SOLON CALL CENTER/ACCESS TO CARE BUILDING
Department: NURSE ON CALL
Job Code: T2800S
Pay Grade: 14
Schedule: Full Time
Shift: Day/Evening
Hours: 8a- 8p variable
Job Details:

Qualified individual will be able to utilize their proven Call Center experience in order to drive our world renowned Nurse On Call department to the next level!!!!

Summary: Functions as a primary resource for operating units regarding the collection of data, analysis and evaluation of operational resources, services, programs, systems, budgets and procedures.

Job Responsibilities: Conducts in-depth statistical analysis and evaluation of current and proposed operational unit services and performance; identifies programs/service strengths, weaknesses and financial impact. Serves as technical resource in the analysis and evaluation of the operational and financial functions of administrative and operational units as related to departmental resources, services, systems, budgets and programs. Interprets and presents data analysis results including explanation of statistical and financial techniques used, assumptions made and summary of results. Assists with the development of operational plans, procedures and systems; reviews and evaluates current procedures and systems and develops recommendations for improvement and/or change. Other duties as assigned.

Education: Bachelor's Degree in Finance, Economics or a related field.

Experience: Minimum two years experience with demonstrated knowledge of applied statistics and financial analysis with a quantitative focus.Knowledge of TSI software a plus.

Licensure/Certification/Registration: None Physical Requirements: Requires dexterity sufficient to perform work using a P.C. Requires normal or corrected visual acuity; must sit for extended periods of time.

keywords: call center, operations analyst, workforce management, performance management

Category: Finance/Information Systems

]]>Wed, 24 Apr 2013 00:00:00 GMThttp://www.clevelandclinic-jobs.com/job/SOLON-Operation-Analyst-Nurse-on-Call-Job-OH-44139/2563966/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.clevelandclinic-jobs.com/job/SOLON-Operation-Analyst-Nurse-on-Call-Job-OH-44139/2563966/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
CCHS Employees Only
Reference Title
HR Use Only:
Hospital: Cleveland Clinic Main Campus & Family Health Centers
Facility: SOLON FAMILY HEALTH CENTER
Department: SOLON ADMINISTRATION
Job Code: B15028
Pay Grade: 08
Schedule: Part Time 40 hours or more
Shift: Variable
Hours: 9:30-6 / 11:30-8 / some saturdays 8-12
Job Details: - High School Diploma or equivalent Required.

Summary: Provides a comprehensive set of business, financial and appointment-related services.

Job Responsibilities: Enters or maintains computer data: Master patient index integrity, Patient insurance and billing information. Performs call center scheduling, arrival desk and/or departure desk activities. Collects referring physician demographics information for communication. Recruits, initiates protocol and trains patients on MyChart system. Performs screening and scheduling of interpreter services. Initiates privacy practices and consent. Performs point of service activities; visit preparation, co-pay collection, patient tracking and record tracking. Other duties as assigned.

Education: High School Diploma or GED. Working knowledge of computerized appointment scheduling system, insurance processing or other related office functions. Knowledge of medical terminology. Ability to perform basic math sufficient to process insurance co-pays. Working knowledge of PC window applications sufficient to input and retrieve date. Must be able to type a minimum of 30 words per minute (assessed at time of application) or demonstratable personal computer keyboard skills.

Experience: Minimum two years patient registration, insurance processing or appointment scheduling. Receptionist, General office or a job related training program may offset some of the experience requirement. Associate Degree may substitute for one year of experience. Bachelor's Degree may substitute for the experience requirement.

Licensure/Certification/Registration: None

Physical Requirements: Dexterity sufficient to operate a PC and other office equipment. Ability to lift and transport up to 25 pounds. May require extended periods of standing, walking or sitting. Good visual acuity through normal or corrected vision.

Category: Clerical/Administrative Support]]>Wed, 08 May 2013 02:59:00 GMThttp://www.clevelandclinic-jobs.com/job/SOLON-PATIENT-SERVICE-REP%2C-CCHS-Employees-Only-Job-OH-44139/2537219/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.clevelandclinic-jobs.com/job/SOLON-PATIENT-SERVICE-REP%2C-CCHS-Employees-Only-Job-OH-44139/2537219/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Reference Title
HR Use Only:
Hospital: Cleveland Clinic Main Campus & Family Health Centers
Facility: SOLON FAMILY HEALTH CENTER
Department: SOLON ADMINISTRATION
Job Code: T2207S
Pay Grade: 12
Schedule: Full Time
Shift: Days
Hours: 8am-5pm
Job Details:

Summary: Responsible for the supervision of the site's billing and patient financial business systems.Performs coding and reimbursements duties associated with the clinical activity of the site. Assures appropriate compliance policies and reports quarterly. Educates physicians on coding updates and audits. Implements policies and protocols.

Job Responsibilities: Supervises, mentors and evaluates all site financial personnel. Responsible for hiring, annual performance reviews, corrective actions and termination of financial employees. Oversees financial clearance in the facility and monthly quality assurance of the Financial Counselors for accuracy. Coordinates resources to assure systems do not falter. Responds to division management in the event of questions covering the financial systems. Implements policies and procedures as mandated by the Office of the Inspector General in conjunction with the Cleveland Clinic's Office of Corporate Compliance. Maintains a current level of knowledge with respect to governmental coding and billing regulations and HCFA policy. Reports quarterly compliance requriements. Maintains a current level of knowledge with respect to governmental coding and billing regulations and HCFA policy. Reports quarterly compliance requriements. Other duties as assigned.

Education: Extensive CPT and ICD9 knowledge required. Computer literacy required. Must be proficient with office based, PC software. Knowledge in medical and anatomical terminology required.

Experience: Minimum four years of CPT/ICD9 professional coding, medical billing and reimbursement experience. Minimum one year of supervisory experience.

Licensure/Certification/Registration: Certified Professional Coder (CPC) from the American Academy of Professional Coders or CCS/P (Certified Coding Specialist/Physician) from the American Health Information Management Association.

Physical Requirements: Manual dexterity to operate office equipment. May require periods of sitting, standing and the ability to walk to various locations throughout the Cleveland Clinic to attend meetings; must have normal or correction vision to clearly communicate verbally by phone or in person.

Category: Finance/Information Systems

]]>Wed, 01 May 2013 03:00:00 GMThttp://www.clevelandclinic-jobs.com/job/SOLON-RMP-FINANCIAL-SUPERVISOR-Job-OH-44139/2461284/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.clevelandclinic-jobs.com/job/SOLON-RMP-FINANCIAL-SUPERVISOR-Job-OH-44139/2461284/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
CCHS Employees Only
Reference Title
HR Use Only: Medical Assistant - Solon - CCHS Employees Only
Hospital: Cleveland Clinic Main Campus & Family Health Centers
Facility: SOLON FAMILY HEALTH CENTER
Department: REGIONAL OBGYN SOLON
Job Code: C15016
Pay Grade: 08
Schedule: Full Time
Shift: Variable
Hours: days, eves, occasional weekends
Job Details:

JOB SUMMARY: Utilizes medical and administrative skills to provide support to patients and health care staff.

Job Responsibilities: Under the supervision of physician or nurse, assists with performing assessments and treatments. Gathers information related to health maintenance and specimen collection and documents patient care given, updates health maintenance at patient visit, accurately identifies medication changes and updates allergies at each visit. Monitors and communicates changes in patient condition. Administers specific medications under direction of physician. Maintains equipment and medical supplies, including reordering, stocking, cleaning and troubleshooting. Maintains examination areas. May assist in pre-visit planning, update of health maintenance tab. Performs administrative or clerical duties as assigned, including filing, reception, scheduling, data entry and patient registration. Other duties as assigned.

Education: Must be a graduate from an accredited Medical Assistant Program. Current demonstrated clinical proficiency with phlebotomy required, proficiency in EKG desired. Completion of a clinical externship. MA Certification preferred.

Licensure/Certification/Registration: CPR Certification required. Current AHA BLS Provider Card must be obtained during New Hire Period.

Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Personal Protective Equipment: Follows standard precautions using personal protective equipment as required.

Required Experience: Successful completion of CC Externship preferred.

Physical Requirements: Manual dexterity to operate office equipment. May require extended periods of standing, walking or sitting. Good visual acuity through normal or corrected vision. Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

j2wsofhc

Category: Allied Health]]>Tue, 23 Apr 2013 03:00:00 GMThttp://www.clevelandclinic-jobs.com/job/SOLON-Medical-Assistant-Solon-Family-Health-Center-Job-OH-44139/2278962/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.clevelandclinic-jobs.com/job/SOLON-Medical-Assistant-Solon-Family-Health-Center-Job-OH-44139/2278962/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Reference Title
HR Use Only:
Hospital: Cleveland Clinic Main Campus & Family Health Centers
Facility: SOLON CALL CENTER/ACCESS TO CARE BUILDING
Department: NURSE ON CALL
Job Code: T28001
Pay Grade: 14
Schedule: Full Time
Shift: Day/Evening Rotation
Hours: variable
Job Details:

Summary: Under the direction of the Nurse Manager, provides clinical supervision and coordinates unit/area clinical operations with other departmental disciplines; provides effective and efficient patient care to all ages on assigned shifts or as otherwise designated. Assumes responsibilities of Nurse Manager in his/her absence.

Job Responsibilities: Actively participates in and facilitates communication and collaboration among and between unit staff and other departments/units regarding issues related to patient care. Ensures continuity of patient care information between shifts, coordinates patient admitting, discharges, transfers and other operational issues. Reviews major operational patient care issues with Nurse Managers. Provides ongoing clinical evaluations of nurses and other direct and indirect patient care providers on assigned unit/area. Counsels employees on performance issues, administers initial corrective actions, collaborates in monitoring attendance issues. Alerts Nurse Manager of significant clinical or other performance issues. Participates in interviewing, selecting and appraising the performance of employees. Monitors the adherence to EEO/AAP goals and guidelines. Administers Nursing Institute, departmental and CC policies and procedures. Participates in and supervises the daily delivery of patient care on assigned unit/area. Prepares schedule of work assignment assuring adequate coverage on all shifts. Participates in and supports quality improvement projects, outcomes studies and research initiatives; participates in department and committees as assigned. Assists in orienting new personnel, continuing education and inservice educational programs. Other duties as assigned.

Education: Bachelor's Degree in Nursing preferred. Strong demonstrated clinical knowledge and skills; good oral, written and interpersonal skills, strong analytical and organization skills.

Experience: Minimum of two year's clinical experience. Licensure/Certification/Registration: Current state licensure as an Registered Nurse (RN).

Physical Requirements: Requires full range of motion, manual and finger dexterity and eye-hand coordination. Requires standing and walking for extensive periods of time. Requires corrected hearing and vision to normal range. Requires some exposure to communicable disease or bodily fluids. Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.

Category: Managerial/Professional/Physician

]]>Tue, 23 Apr 2013 00:00:00 GMThttp://www.clevelandclinic-jobs.com/job/SOLON-ASSISTANT-NURSE-MANAGER-Job-OH-44139/2561323/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.clevelandclinic-jobs.com/job/SOLON-ASSISTANT-NURSE-MANAGER-Job-OH-44139/2561323/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
CCHS Employees Only
Reference Title
HR Use Only: Appt Center Institute Rep
Hospital: Cleveland Clinic Main Campus & Family Health Centers
Facility: SOLON CALL CENTER/ACCESS TO CARE BUILDING
Department: APPOINTMENT CENTER
Job Code: B16012
Pay Grade: 10
Schedule: Full Time
Shift: Days
Hours: 7am-6pm
Job Details: - Bachelors Degree Preferred

Summary: Schedules appointments; coordinates clinic wide resources to meet needs and facilitate access; provides customer service to patients, physicians and other callers; acquires and verifies insurance data.

Job Responsibilities: Determines appropriate appointment type and urgency. Schedules appointments, coordinates services and provides special instructions. Communicates scheduling information, instructions and directions. Captures referrals and cancellation reasons and physician data. Processes CCF Internet appointment scheduling requests. Validates and captures insurance coverage. Applies industry standard ranking rules for multiple insurances. Aligns correct insurance coverage with type of service provided. Monitors combined registration reports. Identifies patients in need of financial counseling to facilitate payment. develops, evaluates and improves department procedures related to customer service and quality. Acts as a liaison for all patient/caller needs and problem resolution. Coordinates appropriate response to patient/caller service requests. Resolves scheduling difficulties between patient and CCF physicians. Liaison for outside referring physicians and facilities. Answers CCF physician hot-lines 24 hours a day, seven days a week, 365 days a year and contacts appropriate CCF staff for outside physicians and facilities. Accesses multiple department/physician schedules to provide after-hours assistance with physician schedule cancellations and patient surgical cancellations. Schedules sign language interpreters for all main campus and FHC sites to ensure compliance with Title III of Americans with Disabilities Act. Maintains interpreter data on department log. Other duties as assigned.

Education: Bachelor's Degree. Excellent analytical skills, verbal & written communication skills with strong customer service and human relations skills.

Experience: In lieu of Bachelor Degree, three years of CCF Epic experience or has completed Cleveland Clinic Epic Scheduling and Registration and Appointment Center Scheduling Training. Three years of relevant technical call center experience may be substituted.

Licensure/Certification/Registration: None

Physical Requirements: Typical physical demands include a high degree of dexterity to produce material on a PC; normal or corrected vision and hearing. Requires constant sitting and data entry. Requires occasional lifting or carrying of up to 25 pounds.

Category: Clerical/Administrative Support]]>Thu, 16 May 2013 00:00:00 GMThttp://www.clevelandclinic-jobs.com/job/SOLON-Appt-Center-Institute-Rep%2C-CCHS-Employees-Only-Job-OH-44139/2602463/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.clevelandclinic-jobs.com/job/SOLON-Appt-Center-Institute-Rep%2C-CCHS-Employees-Only-Job-OH-44139/2602463/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
CCHS Employees Only
Reference Title
HR Use Only: Medical Assistant - CCHS Employees Only
Hospital: Cleveland Clinic Main Campus & Family Health Centers
Facility: SOLON FAMILY HEALTH CENTER
Department: SOLON INTERNAL MEDICINE
Job Code: C15016
Pay Grade: 08
Schedule: Full Time
Shift: Day/Evening Rotation
Hours: days, some evenings and weekend hours
Job Details:

JOB SUMMARY: Utilizes medical and administrative skills to provide support to patients and health care staff.

Job Responsibilities: Under the supervision of physician or nurse, assists with performing assessments and treatments. Gathers information related to health maintenance and specimen collection and documents patient care given, updates health maintenance at patient visit, accurately identifies medication changes and updates allergies at each visit. Monitors and communicates changes in patient condition. Administers specific medications under direction of physician. Maintains equipment and medical supplies, including reordering, stocking, cleaning and troubleshooting. Maintains examination areas. May assist in pre-visit planning, update of health maintenance tab. Performs administrative or clerical duties as assigned, including filing, reception, scheduling, data entry and patient registration. Other duties as assigned.

Education: Must be a graduate from an accredited Medical Assistant Program. Current demonstrated clinical proficiency with phlebotomy required, proficiency in EKG desired. Completion of a clinical externship. MA Certification preferred.

Licensure/Certification/Registration: CPR Certification required. Current AHA BLS Provider Card must be obtained during New Hire Period.

Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Personal Protective Equipment: Follows standard precautions using personal protective equipment as required.

Required Experience: Successful completion of CC Externship preferred.

Physical Requirements: Manual dexterity to operate office equipment. May require extended periods of standing, walking or sitting. Good visual acuity through normal or corrected vision. Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

j2wsofhc

Category: Allied Health]]>Fri, 17 May 2013 02:59:00 GMThttp://www.clevelandclinic-jobs.com/job/SOLON-MEDICAL-ASSISTANT%2C-CCHS-Employees-Only-Job-OH-44139/2383110/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.clevelandclinic-jobs.com/job/SOLON-MEDICAL-ASSISTANT%2C-CCHS-Employees-Only-Job-OH-44139/2383110/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
CCHS Employees Only
Reference Title
HR Use Only: Medical Assistant - CCHS Employees Only
Hospital: Cleveland Clinic Main Campus & Family Health Centers
Facility: SOLON FAMILY HEALTH CENTER
Department: SOLON NEUROLOGY
Job Code: C15016
Pay Grade: 08
Schedule: Part Time 40 hours or more
Shift: Day/Evening
Hours: days/eves/occ weekends
Job Details:

JOB SUMMARY: Utilizes medical and administrative skills to provide support to patients and health care staff.

Job Responsibilities: Under the supervision of physician or nurse, assists with performing assessments and treatments. Gathers information related to health maintenance and specimen collection and documents patient care given, updates health maintenance at patient visit, accurately identifies medication changes and updates allergies at each visit. Monitors and communicates changes in patient condition. Administers specific medications under direction of physician. Maintains equipment and medical supplies, including reordering, stocking, cleaning and troubleshooting. Maintains examination areas. May assist in pre-visit planning, update of health maintenance tab. Performs administrative or clerical duties as assigned, including filing, reception, scheduling, data entry and patient registration. Other duties as assigned.

Education: Must be a graduate from an accredited Medical Assistant Program. Current demonstrated clinical proficiency with phlebotomy required, proficiency in EKG desired. Completion of a clinical externship. MA Certification preferred.

Licensure/Certification/Registration: CPR Certification required. Current AHA BLS Provider Card must be obtained during New Hire Period.

Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Personal Protective Equipment: Follows standard precautions using personal protective equipment as required.

Required Experience: Successful completion of CC Externship preferred.

Physical Requirements: Manual dexterity to operate office equipment. May require extended periods of standing, walking or sitting. Good visual acuity through normal or corrected vision. Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

j2wsofhc

Category: Allied Health]]>Fri, 17 May 2013 03:00:00 GMThttp://www.clevelandclinic-jobs.com/job/SOLON-MEDICAL-ASSISTANT%2C-CCHS-Employees-Only-Job-OH-44139/2553790/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.clevelandclinic-jobs.com/job/SOLON-MEDICAL-ASSISTANT%2C-CCHS-Employees-Only-Job-OH-44139/2553790/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
CCHS Employees Only
Reference Title
HR Use Only: Medical Assistant - CCHS Employees Only
Hospital: Cleveland Clinic Main Campus & Family Health Centers
Facility: SOLON FAMILY HEALTH CENTER
Department: SOLON ORTHOPAEDICS
Job Code: C15016
Pay Grade: 08
Schedule: Full Time
Shift: Days
Hours: Days, eves, occasional weekend hours
Job Details:

JOB SUMMARY: Utilizes medical and administrative skills to provide support to patients and health care staff.

Job Responsibilities: Under the supervision of physician or nurse, assists with performing assessments and treatments. Gathers information related to health maintenance and specimen collection and documents patient care given, updates health maintenance at patient visit, accurately identifies medication changes and updates allergies at each visit. Monitors and communicates changes in patient condition. Administers specific medications under direction of physician. Maintains equipment and medical supplies, including reordering, stocking, cleaning and troubleshooting. Maintains examination areas. May assist in pre-visit planning, update of health maintenance tab. Performs administrative or clerical duties as assigned, including filing, reception, scheduling, data entry and patient registration. Other duties as assigned.

Education: Must be a graduate from an accredited Medical Assistant Program. Current demonstrated clinical proficiency with phlebotomy required, proficiency in EKG desired. Completion of a clinical externship. MA Certification preferred.

Licensure/Certification/Registration: CPR Certification required. Current AHA BLS Provider Card must be obtained during New Hire Period.

Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Personal Protective Equipment: Follows standard precautions using personal protective equipment as required.

Required Experience: Successful completion of CC Externship preferred.

Physical Requirements: Manual dexterity to operate office equipment. May require extended periods of standing, walking or sitting. Good visual acuity through normal or corrected vision. Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

j2wsofhc

Category: Allied Health]]>Sat, 18 May 2013 05:31:00 GMThttp://www.clevelandclinic-jobs.com/job/SOLON-MEDICAL-ASSISTANT%2C-CCHS-Employees-Only-Job-OH-44139/2556056/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.clevelandclinic-jobs.com/job/SOLON-MEDICAL-ASSISTANT%2C-CCHS-Employees-Only-Job-OH-44139/2556056/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Reference Title
HR Use Only: .NET Developer
Hospital: Cleveland Clinic Main Campus & Family Health Centers
Facility: SOLON CALL CENTER/ACCESS TO CARE BUILDING
Department: CALL CENTER SUPPORT SERVICES
Job Code: T31033
Pay Grade: 16
Schedule: Full Time
Shift: Days + Call
Hours: 8am-5pm
Job Details:

THIS POSITION IS LOCATED IN SOLON!

The Call Center Support Services group is a Microsoft shop, utilizing MS SQL and MS Visual Studio and the .NET framework for most projects. Integrations include the Aspect Unified IP ACD and Epic EMR, as well as other backed reporting and quality systems.

Summary: This position is for an Application Developer and/or Database Engineer within the Call Center Support Services group at the Cleveland Clinic. This person will work alongside a small team of developers that are responsible for creating new solutions, reports, user interfaces, and integrations for Cleveland Clinic Contact Centers and Family Health Centers. These solutions are used to enhance the Patient Experience through increased ease of use, access, and quality, and reduce cost by increasing efficiency and the use of self service technologies.

Job Responsibilities: Responsible for routine support and designated department project assignments and small system implementation. Provides input to solution development efforts. Assists or completes assignments as directed. Maintains schedules and tracks information system resources for assigned projects. Reports on project time-lines and documents performance. Develops work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements. Maintains project task plans, documentation and communications. Other duties as assigned.

Education: Bachelor's degree in Information Technology/Computer Science or related field. Additional experience may offset the degree requirement.

Experience: Minimum of five (5) years experience in information technology dealing with applications development and support, or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position. Candidate must demonstrate proficiency in MS SQL Server 2008+ and have working knowledge of the following; MS Active Directory, OLAP, and Mobile Technologies.

The ideal candidate is well rounded, can work independently or with a team, and can bring something unique to Call Center Support Services.

The ideal candidate will have contact center knowledge and be able to define the following: ACD, CTI, IVR, Dialer, vXML, and SIP.

Licensure/Certification/Registration: None

Physical Requirements: High degree of dexterity to produce materials on a computer. Requires normal or corrected vision, hearing and speech. Mobility sufficient to attend meetings. Ability to lift up to 25 pounds. The position must be available after hours for support by pager and computer dial-in.

Location: J2WSOFHC

keywords: .NET Developer, C#, SQL, ASP.NET, VB.NET, XML, VBSCRIPT

Category: Finance/Information Systems

]]>Sat, 04 May 2013 03:00:00 GMThttp://www.clevelandclinic-jobs.com/job/SOLON-Application-Developer-Job-OH-44139/2508307/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.clevelandclinic-jobs.com/job/SOLON-Application-Developer-Job-OH-44139/2508307/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Reference Title
HR Use Only: Appointment Center Represenative- External Candidates Only
Hospital: Cleveland Clinic, Community Hospitals, & NE Ohio Centers
Facility: CLEVELAND CLINIC, COMMUNITY HOSPITALS, & NE OHIO CENTERS
Department: ADMINISTRATIVE
Job Code: B16012
Pay Grade: 10
Schedule:
Shift:
Hours:
Job Details:

This job interest community will allow you to apply for the Appointment Center Representative opportunities that may be open. Positions located in Solon, Ohio

APPOINTMENT CENTER:

Summary: Schedules appointments; coordinates clinic wide resources to meet needs and facilitate access; provides customer service to patients, physicians and other callers; acquires and verifies insurance data.

Job Responsibilities: Determines appropriate appointment type and urgency. Schedules appointments, coordinates services and provides special instructions. Communicates scheduling information, instructions and directions. Captures referrals and cancellation reasons and physician data. Processes CCF Internet appointment scheduling requests. Validates and captures insurance coverage. Applies industry standard ranking rules for multiple insurances. Aligns correct insurance coverage with type of service provided. Monitors combined registration reports. Identifies patients in need of financial counseling to facilitate payment. Developes, evaluates and improves department procedures related to customer service and quality. Acts as a liaison for all patient/caller needs and problem resolution. Coordinates appropriate response to patient/caller service requests. Resolves scheduling difficulties between patient and CCF physicians. Liaison for outside referring physicians and facilities. Answers CCF physician hot-lines 24 hours a day, seven days a week, 365 days a year and contacts appropriate CCF staff for outside physicians and facilities. Accesses multiple department/physician schedules to provide after-hours assistance with physician schedule cancellations and patient surgical cancellations. Schedules sign language interpreters for all main campus and FHC sites to ensure compliance with Title III of Americans with Disabilities Act. Maintains interpreter data on department log. Other duties as assigned.

Education: Bachelor's Degree. Excellent analyical skills, verbal & written communication skills with strong customer service and human relations skills.

Experience: In lieu of Bachelor Degree, three years of CCF Epic experience or has completed Cleveland Clinic Epic Scheduling and Registration and Appointment Center Scheduling Training. Three years of relevant technical call center experience may be substituted.

Licensure/Certification/Registration: None

Physical Requirements: Typical physical demands include a high degree of dexterity to produce material on a PC; normal or corrected vision and hearing. Requires constant sitting and data entry. Requires occasional lifting or carrying of up to 25 pounds.

Category: Clerical/Administrative Support

]]>Sat, 18 May 2013 05:31:00 GMThttp://www.clevelandclinic-jobs.com/job/CLEVELAND-APPT-CENTER-INSTIT-REP-Job-OH-44101/1665947/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.clevelandclinic-jobs.com/job/CLEVELAND-APPT-CENTER-INSTIT-REP-Job-OH-44101/1665947/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Reference Title
HR Use Only: RN - TELEPHONE TRIAGE - External Candidates
Hospital: Cleveland Clinic, Community Hospitals, & NE Ohio Centers
Facility: CLEVELAND CLINIC, COMMUNITY HOSPITALS, & NE OHIO CENTERS
Department: NURSING
Job Code: F24024
Pay Grade: 12
Schedule:
Shift: Day/Evening/Night/Weekend
Hours: Both Full-Time & Part-Time positions available
Job Details:

Cleveland Clinic uses general interest job postings to allow you to apply to areas of interest.

Your application will be reviewed for Telephone Triage RN positions for full-time, part-time and PRN positions on all shifts. Position is located in Solon.

Potential to Work From Home after one year experience with Nurse on Call

Nurse on Call is a world renowned healthcare call center that allows experienced nurses the opportunity to assist one patient at a time, in an environment that fosters collaboration with dedicated on call physicians, and entails no bedside care. Our new hires are provided 3 months of specialty orientation with expert telephone triage preceptors. After one year of proven practice there is the potential to care for patients from the comfort and convenience of your home. The outlook for triage nurses at Nurse on Call is limitless as the Cleveland Clinic leverages the organization to be the world's premier provider of quality healthcare.

Summary: Using telephonic interaction as the mode of delivery, facilitates callers access to appropriate level of care by assessing needs, offering clinical option, referral to health care providers, services and community resources.Promotes wellness and informed decisions by providing health information, home care advice and prevention concepts.

Job Responsibilities: Demonstrates the ability to use the nursing process and independent decision making. Provides phone triage of consumer health status using general, pediatric and emergency medicine protocols. Acts as a consumer advocate by resolution of problems or communication of consumer needs and concerns to appropriate resources. Initiates written follow-up communication for each encounter using computer notes and referral authorization. Responds to consumer requests for physician referral and/or health information. Exhibits a workable knowledge of teaching protocol in health care and preventive pediatric, adolescent, adult and geriatric populations. Maintains current knowledge base, including triage skills, and appropriate teaching principles for all age groups. Attends CPR review and a minimum of 3 job related in-services per year. Other duties as assigned.

Education: Graduate of an accredited school of Nursing. BSN preferred.

Experience: Minimum three years experience as a Registered Nurse with demonstrated competence in all aspects of nursing care and independent decision making. Experience in telephone triage, emergency medicine, adult/pediatric ambulatory care, home health care, or ICU preferred.

Licensure/Certification/Registration: Current state licensure as an RN. CPR certification required.

Physical Requirements: Ability to sit for long periods of time within a confined space. Requires full range of motion, manual and finger dexterity of eye hand coordination. Requires corrected vision and hearing to a normal range. Sedentary Work – Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Keywords: telephone, Triage, RN,telephonic, ICU

Location codes: J2WSOFHC

Category: RN/LPN/APN/Ambulatory/Other Nursing

]]>Sat, 18 May 2013 05:31:00 GMThttp://www.clevelandclinic-jobs.com/job/CLEVELAND-RN-TELEPHONE-TRIAGE-Community-and-Main-Campus-Jobs-Job-OH-44101/1661857/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.clevelandclinic-jobs.com/job/CLEVELAND-RN-TELEPHONE-TRIAGE-Community-and-Main-Campus-Jobs-Job-OH-44101/1661857/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Reference Title
HR Use Only: Medical Assistant - External and Internal
Hospital: Cleveland Clinic, Community Hospitals, & NE Ohio Centers
Facility: CLEVELAND CLINIC, COMMUNITY HOSPITALS, & NE OHIO CENTERS
Department: NURSING SUPPORT
Job Code: C15016
Pay Grade: 08
Schedule: Full Time
Shift: Day/Evening/Night/Weekend
Hours:
Job Details:

Value Based Care (VBC)

Team Care Primary Care Practices

All EXPERIENCED (MUST HAVE 1 YEAR) external and internal applicants with EPIC EXPERIENCE (required)

are encouraged to apply to this position

There are multiple opportunities available throughout the health system including:

* Avon Family Health Center
* Beachwood Family Health Center
* Brunswick Family Health Center
* Chagrin Falls Family Health Center
* Cleveland Clinic Main Campus
* Independence Family Health Center
* Lakewood Family Health Center
* Medina Hospital
* Mentor Family Health Center
* Solon Family Health Center
* Stephanie Tubbs Jones Community Health Center
* Strongsville Family Health Center
* Twinsburg Family Health Center
* Willoughby Hills Family Health Center
* Wooster Family Health Center

“Team Care” is a higher-efficiency Primary Care practice style designed to improve quality while increasing accessibility. Medical Assistants in the Team Care model have an enhanced role in patient care.

The MA greets and rooms the patient performs a comprehensive health maintenance review and then provides an oral report to the physician regarding patient history and chief complaint. The MA stays in the exam room with the physician as the patient is treated and scribes documentation of the visit into the medical record. At the exam’s conclusion, the MA reviews the after visit instructions with the patient and ensures understanding. Excellent verbal communication skills and understanding of medical terminology are essential for success in this role.

We are currently seeking Medical Assistants with minimum of ONE year MA experience and EPIC experience for our VBC Team Care Primary Care Practices.

MEDICAL ASSISTANT -VBC

Summary: Utilizes medical and administrative skills to provide support to patients and healthcare staff.

Education: Must be a graduate from an accredited Medical Assistant Program. Current demonstrated clinical proficiency with phlebotomy required, proficiency in EKG desired. Completion of a clinical externship.

Experience:


- Minimum of one year Medical Assistant experience in a similar setting.


- EPIC experience required.

Licensure/Certification/Registration: CPR Certification required. Must complete Level C Health Care Provider training during new hire period.

Physical Requirements: Manual dexterity to operate office equipment. May require extended periods of standing, walking or sitting. Good visual acuity through normal or corrected vision. Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Location codes: J2WLU, J2WMM, J2WSP, J2WFV, J2WMC, J2WEU, J2WHC, J2WLA, J2WAFHC, J2WALFHC, J2WBWFHC, J2WBRFHC, J2WCFFHC, J2WEFHC, J2WIFHC, J2WLRFHC, J2WLRFHC, J2WSOFHC, J2WHCHC, J2WSTFHC, J2WTWFHC, J2WWLFHC, J2WWHFHC, J2WWOFHC, J2WMH, J2WLAFHC

Keyword: CMA, Med Asst, Medical Assistant; *LT; 083112*MNS, VBC, Value, Value Based Care, Team Care, EPIC, Severance, Rockport, Warrensville,

Category: Nursing Support/Patient Services

]]>Sat, 18 May 2013 05:31:00 GMThttp://www.clevelandclinic-jobs.com/job/CLEVELAND-MEDICAL-ASSISTANT-Job-OH-44101/2494701/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.clevelandclinic-jobs.com/job/CLEVELAND-MEDICAL-ASSISTANT-Job-OH-44101/2494701/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS