Job Details:

This position is responsible for the smooth operation of the CBORD Diet Office Management System (DOMS) including staff operation of the system, staff training related to DOMS, general use of a personal computer as it pertains to DOMS and use of the CBORD Bedside Menu Entry System (BME). In addition, this position is responsible for monitoring system operation, maintaining the DOMS database, initial trouble shooting of software and computer hardware problems and applications.

Duties and Responsibilities:

Responsible for the total operation of the system with the exception of the interface programming and hardware configuration.
Serves as the primary system operator and contact person with CBORD for system operations.
Serves as the primary department contact for the DOMS, and its interfaces, with the Information Technology (IT) Department.
Responsible for coordinating system downtime with the IT Department and CBORD for system maintenance, software upgrades or hospital network downtimes.
Is required to be on call to coordinate “after work hour problems.”
Responsible for system maintenance including the Food Dictionary, Meal Food Lists, and system parameters. Coordinates the DOMS aspects of menu changes.
Coordinates downtimes with IT staff, department staff and CBORD as needed.
Responsible for monitoring the interfaces to the DOMS pertaining to problems within the DOMS. Takes appropriate action to see that these problems are resolved.
Responsible for department-level testing in the event of an interface upgrade or change.
Responsible for the initial troubleshooting of problems related to the DOMS and computer hardware. Contacts CBORD and/or hospital IT staff as needed.
Responsible for training department staff, both professional and food service, in the operation of DOMS.
Responsible for system quality control as it pertains to system operation and patient satisfaction survey

Experience:

Minimum of two (2) years’ experience in Dietary System or in a similar role is required.
Previous experience in the hospitality industry with experience in room service operations, personnel management or guest relations is preferred.
Knowledge in operating a personal computer, “palm-type” computer, laser printer and familiarity with how to function within a networked computer environment.
Knowledge in operating the DOMS programs and aspects of clinical interfaces.
Able to effectively teach others how to operate the system including diet office staff, Diet Technicians staff, food service supervisors and food service managers.
Knowledge of basic trouble shooting skills with regards to system, network and hardware problems. Healthcare experience is preferred

Education Requirements:

Bachelor Degree in Information Systems / Technology or equivalent is required
Master Degree in Information Systems / Technology or equivalent is preferred

Organization Wide Competency Assessment Requirements:

All employees will embrace the CCAD mission, vision and values and be responsible for adhering to the core values of the institution, including: Patient’s First, Collaboration, Mutual Respect, Quality, Patient Safety, Integrity, Cultural Sensitivity and Compassion.
All employees are also expected to meet the standards of performance outlined in the Organization Wide Competencies listed below as applied to the position.
Customer Service Orientation includes attitude, behavior, interpersonal skill and problem solving that enable an employee to respond to internal and external customer needs and expectations in a positive manner. Adaptability including teamwork, flexibility needed to fulfill job responsibilities, adapting to changes in work environment and accepting supervisory feedback. Efficiency and Effectiveness includes quantity and quality of desired work, as well as organization skills necessary to perform successfully. Essential Job Requirements includes adherence to all relevant policies, procedures and guidelines affecting the work environment, as well as maintenance of required competencies and communication skills. Managerial Responsibilities includes overall accountability for assigned work group relative to operational goals, personnel requirements and budgetary constraints.

Disclaimer:

The responsibilities described on this job description are intended to describe the general nature and level of work being performed by people assigned to this job. These statements are not intended to be exhaustive of all responsibilities, duties, knowledge, skills and abilities required of employees in the position.
Final determination of a candidate’s qualifications and eligibility to perform the job is at the sole discretion and judgment of the institute/department executive leadership.
]]>Wed, 08 May 2013 02:59:00 GMThttp://www.clevelandclinic-jobs.com/job/Abu-Dhabi-CBORD-Administrator-Abu/2472406/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.clevelandclinic-jobs.com/job/Abu-Dhabi-CBORD-Administrator-Abu/2472406/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Facility: Cleveland Clinic Abu Dhabi
Department:Support Services
Status: Full Time
Hours: 8am 5pm

Job Details:

This position is responsible for the overall Quality control of Food preparation and production for Patients including VIP in all CCAD kitchens. This position will work closely with the Food Service Operations Manager and the Executive Chef to assure a smooth operation in all aspects of the kitchens

Duties and Responsibilities:

Approves the development of menus, recipes, and ensures consistent quality of? the food production. .
Ensures the use of proper equipment, Food presentation, production technique, and quality of food presentation. .
Ensures proper safety and sanitation in kitchen .
Oversees special catering events, offer culinary instruction and/or demonstrate culinary techniques .
Co-ordinates and follow-ups, in detail on the food production minimum quality standards to all kitchen employees. Checks all set-ups for different sections of the kitchen. .
Responsible for the correct timing during service and to ensure that food served is always of the highest standards Checks consistently the quality of food prepared with regard to taste, presentation and temperature .
Ensures a uniform visual appearance of all dishes prepared. Presentation and garnish must be prepared according to standards .
Monitors and fully implements the portion control established with the recipe cards and the butcher test. .
Be constantly alert on freshness, presentations and temperature of food served .
Supervises food tasting sessions and assists in the new menu development and implementation .
Implements log book with a standard report form to be sent to the Director of Food Services office daily .
Responsible to follow all FSMS related to all policies & procedures and to never compromise any of the same in order to complete the job in a lesser time-frame .
Attends Hygiene Related Meetings as requested and participates? actively as the representative of the culinary Department Must at all times live up to the philosophy of CCAD “Patient First”. .
Must work with his/her fellow colleagues by the core values & guiding principles of CCAD. .
Must display sincere caring behavior towards any patient / guest in order to exceed their expectations to the best of his/her knowledge. .

Experience:

Minimum of five (5) years’ experience as an Executive Chef within a hospital kitchen department or similar environment with cooking demonstration experience in a 4 or 5 Star Hotel / Restaurant Culinary Department is preferred .
Advance Hygiene certification is preferred.
UAE and/or regional experience are preferred, and preference will be given to candidates that have worked in a health care setting. .
Strong oral and written communication skills .
Strong Customer Service Orientation

Education Requirements:

A bachelor's degree or related culinary degree with 15 or more years of industry and culinary management experience. .
Previous experience as Executive Chef in a Five Stars Hotel.

Organization Wide Competency Assessment Requirements:

All employees will embrace the CCAD mission, vision and values and be responsible for adhering to the core values of the institution, including: Patient’s First, Collaboration, Mutual Respect, Quality, Patient Safety, Integrity, Cultural Sensitivity and Compassion.
All employees are also expected to meet the standards of performance outlined in the Organization Wide Competencies listed below as applied to the position.
Customer Service Orientation includes attitude, behavior, interpersonal skill and problem solving that enable an employee to respond to internal and external customer needs and expectations in a positive manner. Adaptability including teamwork, flexibility needed to fulfill job responsibilities, adapting to changes in work environment and accepting supervisory feedback. Efficiency and Effectiveness includes quantity and quality of desired work, as well as organization skills necessary to perform successfully. Essential Job Requirements includes adherence to all relevant policies, procedures and guidelines affecting the work environment, as well as maintenance of required competencies and communication skills. Managerial Responsibilities includes overall accountability for assigned work group relative to operational goals, personnel requirements and budgetary constraints.

Disclaimer:

The responsibilities described on this job description are intended to describe the general nature and level of work being performed by people assigned to this job. These statements are not intended to be exhaustive of all responsibilities, duties, knowledge, skills and abilities required of employees in the position.
Final determination of a candidate’s qualifications and eligibility to perform the job is at the sole discretion and judgment of the institute/department executive leadership.
]]>Wed, 08 May 2013 02:59:00 GMThttp://www.clevelandclinic-jobs.com/job/Abu-Dhabi-Production-Quality-Manger%2C-%28Executive-Chef-Level%29-Abu/2472363/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.clevelandclinic-jobs.com/job/Abu-Dhabi-Production-Quality-Manger%2C-%28Executive-Chef-Level%29-Abu/2472363/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Reference Title
HR Use Only:
Hospital: Cleveland Clinic Home Care
Facility: CENTER FOR CONNECTED CARE
Department: HC DISTRICT 2 SOUTH
Job Code: T2423H
Pay Grade: 12
Schedule: Full Time
Shift: Evenings
Hours: 2-10pm excluding Akron/Youngstown
Job Details: - $100,000/300,000 auto insurance coverage
- CPR (we ONLY accept AHA's Health Care Provider card)
- Registered Nurse (RN)
- Valid OH Driver's License
- 1 year clinical experience required

GENERAL SUMMARY: Responsible for providing skilled nursing care to assigned patients including assessment and development of the plan of care, treatment and procedures, patient/caregiver education and discharge planning in accordance with the agency policies and procedures and the physician care plan. Performs scheduled afternoon, evening and on-call admissions and visits, provides comprehensive reports back to case managing RNs and, as appropriate, may assume responsibility for managing a small caseload of select patients; maintains timely communications with others involved in the care of the patient. Provides supervision to LPNs and home care aides, as applicable; instructs family/caregivers involved in the care of the patient. Participates as a member of a patient -focused interdisciplinary care team.


MINIMUM QUALIFICATIONS:

Education, Knowledge, Skills and Abilities

Graduate of an accredited Nursing program.

Required Length and Type of Experience

2 years clinical experience as a registered nurse; at least one in home health; infusion therapy skills required

Required Licensure, Certification or Registry

Current licensure as a RN in the State of Ohio, CPR Certification. Valid Ohio Driver’s license upon hire; per policy 8-175 thereafter. Proof of automobile insurance coverage with $100,000/$300,000 coverage, upon hire; per policy 8-175 thereafter.

Required Physical and Environmental Demands

Must be ambulatory and able to drive to patients’ homes, able to climb stairs, pull, push, and facilitate movement of the patient. Must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Must be able to read, write and communicate with patients .Must have correctable vision and correctable hearing to be able to hear normal conversations. Must be able to work in settings with infectious diseases. Must present a professional appearance at all times and attend staff and agency meetings, as requested.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

1. Performs accurate and complete admission assessments/reassessments within specified time frame. Assesses patient for safety risks, abuse and neglect.
2. Assesses and documents patient’s pain using appropriate pain scale and manages patient’s pain.
3. Prioritizes and documents patient problems based on assessed needs/problems in collaboration with patient, family and health care team.
4. Plans delivery of patient care in collaboration with other disciplines to promote wellness and facilitate the discharge planning process.
5. Provides skilled nursing treatments and procedures according to professional standards and in compliance with established agency policies; may assume responsibility for managing a small caseload of select patients, as appropriate.
6. Documents changes in patient condition and effectiveness and timeliness of care/interventions.
7. Submits complete, accurate and legible documentation to agency within established timelines.
8. Evaluates, updates, and revises plan of care to facilitate achievement of expected outcomes.
9. Assesses educational needs of patients and significant others considering cultural issues and other special challenges.
10. Provides teaching and educational material to the patient and/or significant other concerning the following topics when applicable: diagnosis, diagnostic tests and procedures, safe and proper use of equipment, reason for and safe use of medication food/drug interactions, injury prevention, self care and nutritional needs.
11. Validates and documents patient and family understanding of teaching
12. Utilizes the five rights of medication administration
13. Knows action, usual dosage, indications and side effects of medications administered.
14. Utilizes the ADR reporting mechanism for any medication errors, near misses, etc.
15. Delegate appropriate components of the nursing care plan to other members of the Nursing team.
16. Maintains productivity; notifies scheduling of cancellations, refusals and seeks additional visits when appropriate.
17. Evaluates and appropriately identifies the need for community or other agency services; initiates timely referrals.
18. Provides concise, informative and timely reports to pre-cert, pharmacy, primary (case managing) nurses, clinical managers, physicians or other team members involved in the care of the patient.
19. Serves as a preceptor for new nursing staff and/or provides observation visits as requested.
20. Performs other related duties as may be assigned.

Category: RN/LPN/APN/Ambulatory/Other Nursing

]]>Thu, 23 May 2013 03:00:00 GMThttp://www.clevelandclinic-jobs.com/job/INDEPENDENCE-RN-GENERAL-SALARIED-Job-OH-44131/2446409/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.clevelandclinic-jobs.com/job/INDEPENDENCE-RN-GENERAL-SALARIED-Job-OH-44131/2446409/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Facility: Cleveland Clinic Abu Dhabi
Department:Purchasing/Procurement
Status: Full Time
Hours: 8am 5pm

Job Details:

This position is responsible for the Vendors compliance to SLAs, monitoring the service delivery and Vendors end to end performance. This position reports on all guidelines for service level management

Duties and Responsibilities:

Ensures that the potential value of the relationships with Vendors is realized.
Drafts Service Level Agreement structure including service levels, options, and performance measures (KPIs) based on business user needs.
Prepares list of issues, investigates root causes of performance gaps and proposes corrective actions.
Escalates unresolved issues and ensure? resolution of escalated issues.
Communicates results and performance gaps.
Validates Vendors invoice items and coordinates with Supply Chain contract manager.
Actively tracks, analyzes and reports Vendors performance levels and compares to SLAs and benchmarks.
Coordinates with? Events manager on Food services related orders.

Experience:

Minimum of three (3) to five (5) years’ of progressive and relevant experience in delivery management / SLA management including 3 years as a Delivery Manager in a corporate environment is required.
Excellent negotiating skills.
Excellent interpersonal skills.
Excellent communication skills: written and verbal.
Developed computer skills.

Education Requirements:

Bachelor’s degree with course work in supply chain management, business, management or health administration or a field related to the essential functions.

Organization Wide Competency Assessment Requirements:

All employees will embrace the CCAD mission, vision and values and be responsible for adhering to the core values of the institution, including: Patient’s First, Collaboration, Mutual Respect, Quality, Patient Safety, Integrity, Cultural Sensitivity and Compassion.
All employees are also expected to meet the standards of performance outlined in the Organization Wide Competencies listed below as applied to the position.
Customer Service Orientation includes attitude, behavior, interpersonal skill and problem solving that enable an employee to respond to internal and external customer needs and expectations in a positive manner. Adaptability including teamwork, flexibility needed to fulfill job responsibilities, adapting to changes in work environment and accepting supervisory feedback. Efficiency and Effectiveness includes quantity and quality of desired work, as well as organization skills necessary to perform successfully. Essential Job Requirements includes adherence to all relevant policies, procedures and guidelines affecting the work environment, as well as maintenance of required competencies and communication skills. Managerial Responsibilities includes overall accountability for assigned work group relative to operational goals, personnel requirements and budgetary constraints.

Disclaimer:

The responsibilities described on this job description are intended to describe the general nature and level of work being performed by people assigned to this job. These statements are not intended to be exhaustive of all responsibilities, duties, knowledge, skills and abilities required of employees in the position.
Final determination of a candidate’s qualifications and eligibility to perform the job is at the sole discretion and judgment of the institute/department executive leadership.
]]>Wed, 08 May 2013 02:59:00 GMThttp://www.clevelandclinic-jobs.com/job/Abu-Dhabi-SLA-Administrator-%28Food-&-Beverage%29-Abu/2472346/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.clevelandclinic-jobs.com/job/Abu-Dhabi-SLA-Administrator-%28Food-&-Beverage%29-Abu/2472346/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Facility: Cleveland Clinic Abu Dhabi
Department:Support Services
Status: Full Time
Hours: 8am 5pm

Job Details:

This position is responsible for assisting the Director in the day to day administration and operation of the Food Service Division in sections appointed, ensuring maintenance of quality standards, staff performance and Patient satisfaction.

Duties and Responsibilities:

1. General Has complete knowledge on the food/beverage/service available in all sections of Food Service Division.
Ensures that Hygiene and Food Safety Management Policies, Fire & Life Safety Standards are explained to staff, and are correctly applied .
2. Operations Monitors and ensures smooth operations in all sections of Food Service Division.
Participates effective in coordinating and controlling departments.
Conducts regular tours of front and back of Food operations to check on set-up / service/food quality/general maintenance/cleanliness.
3. Planning .
Recommends improvements in all aspects of their appointed sections as appropriate.
Conducts market surveys as required and plans/implements appropriate measures to increase patient satisfaction .
keeps updated on new technology to improve work efficiency Coordinates with the Executive chef/section Manager on the set-up, implementation of Food Service and menu planning .
4. Staffing .
Participates in effective staff management (staff hiring / termination / transfers / overtime) .
Participates in divisional staff training/orientation. .
Observes staff individual performance/grooming/punctuality, and performs staff appraisals / disciplinary actions if required.
Ensures that the staff are equipped with proper working environment / tools / knowledge to enable them to be productive and efficient in their work .
Ensures application of procedures and regulations to staff concerning hygiene and sanitation / fire and safety / emergency procedures .
5. Communication .
Maintains regular Patient contact to obtain feedback .
Handles properly and tactfully verbal complaints from Patient / visitors .
Conducts / attends divisional and departmental meetings as required .
Ensures smooth and effective communication between Food Division and other departments in the hospital .
6. Quality Control .
Ensures that quality of food / beverage / service provided are consistently maintained .
Ensures that all materials, equipment and machinery are properly used and regularly cleaned, in order to prolong usage.
7. Cost Control.
Participates effectively and controls inventory taking / costs / breakage .
Practices economy of food, beverage, paper supplies, electricity and water
Assists the Director of Food Services in the planning of budget / forecast / CAPEX / P&L for the division.
Implements appropriate and effective measures to improve control of costs/expenses / labor.
8. Administration.
Prepares the Food? Division Report on a monthly basis (if applicable) .
Authorizes the daily outlet log book.
Review Duty Rosters in all sections and monitor staff? attendance.

Experience:

Minimum of five to seven (5-7) years’ experience in high quality food operation and administration is required
Knowledge of proper food handling preparation and storage
Strong interpersonal and mediation skills
Proficient in the use of PCs and spreadsheets
Strong oral and written? communication skills
Ability to speak and write in English is required
Ability to speak and write in both English and Arabic is preferred
Health care industry experience is preferred
Serve-safe certification is? preferred
Managerial and/or supervisory experience is essential

Education Requirements:

Bachelor Degree in Food Service, Nutrition, Business Administration or? equivalent, is required
Master Degree in Food Service, Nutrition, Business? Administration, or related field, is preferred

Organization Wide Competency Assessment Requirements:

All employees will embrace the CCAD mission, vision and values and be responsible for adhering to the core values of the institution, including: Patient’s First, Collaboration, Mutual Respect, Quality, Patient Safety, Integrity, Cultural Sensitivity and Compassion.
All employees are also expected to meet the standards of performance outlined in the Organization Wide Competencies listed below as applied to the position.
Customer Service Orientation includes attitude, behavior, interpersonal skill and problem solving that enable an employee to respond to internal and external customer needs and expectations in a positive manner. Adaptability including teamwork, flexibility needed to fulfill job responsibilities, adapting to changes in work environment and accepting supervisory feedback. Efficiency and Effectiveness includes quantity and quality of desired work, as well as organization skills necessary to perform successfully. Essential Job Requirements includes adherence to all relevant policies, procedures and guidelines affecting the work environment, as well as maintenance of required competencies and communication skills. Managerial Responsibilities includes overall accountability for assigned work group relative to operational goals, personnel requirements and budgetary constraints.

Disclaimer:

The responsibilities described on this job description are intended to describe the general nature and level of work being performed by people assigned to this job. These statements are not intended to be exhaustive of all responsibilities, duties, knowledge, skills and abilities required of employees in the position.
Final determination of a candidate’s qualifications and eligibility to perform the job is at the sole discretion and judgment of the institute/department executive leadership.
]]>Wed, 08 May 2013 02:59:00 GMThttp://www.clevelandclinic-jobs.com/job/Abu-Dhabi-Operations-Quality-Manager-%28Food-&-Beverage-Manager-Level-Healthcare-Experience%29-Abu/2472358/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.clevelandclinic-jobs.com/job/Abu-Dhabi-Operations-Quality-Manager-%28Food-&-Beverage-Manager-Level-Healthcare-Experience%29-Abu/2472358/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Facility: Cleveland Clinic Abu Dhabi
Department:IT
Status: Full Time
Hours: 8am 5pm

Job Details:

This position is responsible for the professional and efficient management of receiving patients and guests incoming telephone calls for food related services including order taking, change of orders, recommendations, comments and feedback

Duties and Responsibilities:

Supervises the Helpdesk support staff by defining and establishing schedules, setting priorities, providing support/direction and dealing with administrative issues as needed.
Gathers and analyzes metrics to benchmark the helpdesk workload/performance and identify trends in helpdesk issues.
Works within the community to promote excellent customer service, effective response times and provide expert insights into general support issues. Enforce quality of service guidelines for dealing with customers, completing services, and overall customer satisfaction.
Trains helpdesk staff on operational procedures and troubleshooting techniques. Provides training on new hardware and/or software applications as requested.
Ensures that staff provides timely and considerate customer service to end users by fielding Helpdesk calls and resolving technical issues. Assist all office staff and instructors, both in person and via the phone.
Reports telecommunications system, associated equipment and page system failures to Manager immediately
Keeps personal workstation reference materials up to date
Processes out-bound dialing support to CCAD customers as needed
Supervises a team of order takers and monitor all communication activities Supervises the Helpdesk support staff by defining and establishing schedules, setting priorities, providing support/direction and dealing with administrative issues as needed.
Gathers and analyzes metrics to benchmark the helpdesk? workload/performance and identify trends in helpdesk issues.
Works within the community to promote excellent customer service, effective response times and provide expert insights into general support issues.
Enforce quality of service guidelines for dealing with customers, completing services, and overall customer satisfaction.

Experience:

Minimum of two (2) to three (3) years’ experience and necessary knowledge in a similar role is required.
Room service experience in a 5 stars Hotel is preferred.
Ability to speak, read and write in Arabic / English Language? (written and spoken) is required
Other skills:
MS Office skills
Team Orientation
• Customer Service Orientation
• Organization skills
• Cooperation
• Interpersonal skills
• Communication skills

Education Requirements:

Diploma in HR or equivalent is required

Organization Wide Competency Assessment Requirements:

All employees will embrace the CCAD mission, vision and values and be responsible for adhering to the core values of the institution, including: Patient’s First, Collaboration, Mutual Respect, Quality, Patient Safety, Integrity, Cultural Sensitivity and Compassion.
All employees are also expected to meet the standards of performance outlined in the Organization Wide Competencies listed below as applied to the position.
Customer Service Orientation includes attitude, behavior, interpersonal skill and problem solving that enable an employee to respond to internal and external customer needs and expectations in a positive manner. Adaptability including teamwork, flexibility needed to fulfill job responsibilities, adapting to changes in work environment and accepting supervisory feedback. Efficiency and Effectiveness includes quantity and quality of desired work, as well as organization skills necessary to perform successfully. Essential Job Requirements includes adherence to all relevant policies, procedures and guidelines affecting the work environment, as well as maintenance of required competencies and communication skills. Managerial Responsibilities includes overall accountability for assigned work group relative to operational goals, personnel requirements and budgetary constraints.

Disclaimer:

The responsibilities described on this job description are intended to describe the general nature and level of work being performed by people assigned to this job. These statements are not intended to be exhaustive of all responsibilities, duties, knowledge, skills and abilities required of employees in the position.
Final determination of a candidate’s qualifications and eligibility to perform the job is at the sole discretion and judgment of the institute/department executive leadership.
]]>Wed, 08 May 2013 02:59:00 GMThttp://www.clevelandclinic-jobs.com/job/Abu-Dhabi-Help-Desk-Supervisor-Abu/2472269/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.clevelandclinic-jobs.com/job/Abu-Dhabi-Help-Desk-Supervisor-Abu/2472269/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Facility: Cleveland Clinic Abu Dhabi
Department:Support Services
Status: Full Time
Hours: 8am 5pm

Job Details:

This position is responsible to inspect and supervise the workplaces to ensure that workers and the public are protected. This position is also responsible for product quality to ensure all products and procedures are compliance with internal and external standards’ from dangerous or unsafe conditions.

Duties and Responsibilities:

Reduces the customer complains in conjunction with the production and development departments
Develops and installs processes, procedures and systems required to manage
Audits & controls general kitchen conditions (food safety & hygiene production operations )
Reports hazards and injuries to management and use outputs
Conducts regular check on analysis results of finished, Raw and packaging materials.
Releases Raw and Packaging Material into the operation after ensuring analysis results are within the set standard specs
Releases finished products from the production hall after ensuring that analysis results are within the set standard specs
Keeps records of most important quality issues.
Develops and installs processes, procedures and systems required to manage Quality
Audits quality processes and systems and ensures corrective actions are taken
Implements / installs quality systems and processes
Develops and maintains quality specifications
Constructs process and procedures to ensure product trace ability through the customer/consumer
Creates systems to monitor and control indicator of factory quality
Promotes continuous improvement programs in conjunction with production team.
Performs regular checks during making process steps and on line product analysis results during the production process to provide optimum quality level of finished products.
Takes decision in releasing / blocking final product.
Takes decisions in issues concerning quality of product
Participates in operations and other initiatives to improve quality and guide the overall process
Co-ordinates and follow-ups, in detail on the food production minimum quality standards to all kitchen employees.
Checks all set-ups for different sections of the kitchen.
Responsible for the correct timing during service and to ensure that food served is always of the highest standards
Constantly checks the quality of food prepared with regard to taste, presentation and temperature
Insists on a uniform visual appearance of all? dishes prepared.
Presentation and garnish must be prepared according to standards .
Monitors and fully implements the portion control established? with the recipe cards and the butcher test .
Constantly be alert on freshness, presentations and temperature of food served .
Supervises food tasting sessions and assist in the new menu implementation .
Implements log book with a standard report form to be sent to the Operation Manager’s office daily .
Attends a regular meeting with the Executive Chef and Operation Manager to discuss future business strategy and review on going action plan progress .
Conducts regular departmental briefing informing the staff of daily operations and upcoming events and possible preparation requirements setting appropriate timing not influencing the overall operation. .
Responsible to follow all FSMS related procedures and to never compromise any of the same in order to complete the job in a lesser time-frame .
Must follow at all times the rules and regulations set upon the Kitchen Department by the Hygiene standards in terms of Sanitation and Food Hygiene procedures .
Must provide full support to the Hygiene Manager in all aspects of his work and must supervise the daily duties of his subordinates in order to meet along with them the required standard .
Attends Hygiene Related Meetings as requested and participates actively as the representative of the culinary Department

Experience:

Minimum of five (5) years’ experience as an Executive Sous Chef within a hospital kitchen department or similar environment with cooking demonstration experience in a 4 or 5 Star Hotel / Restaurant Culinary Department is preferred. .
UAE and/or regional experience are preferred. .
Certification in Food Service / Nutrition, or equivalent is preferred .
Advanced Hygiene certification is required.

Education Requirements:

Bachelor’s degree in Occupational Health, Quality Assurance or equivalent is required

Organization Wide Competency Assessment Requirements:

All employees will embrace the CCAD mission, vision and values and be responsible for adhering to the core values of the institution, including: Patient’s First, Collaboration, Mutual Respect, Quality, Patient Safety, Integrity, Cultural Sensitivity and Compassion.
All employees are also expected to meet the standards of performance outlined in the Organization Wide Competencies listed below as applied to the position.
Customer Service Orientation includes attitude, behavior, interpersonal skill and problem solving that enable an employee to respond to internal and external customer needs and expectations in a positive manner. Adaptability including teamwork, flexibility needed to fulfill job responsibilities, adapting to changes in work environment and accepting supervisory feedback. Efficiency and Effectiveness includes quantity and quality of desired work, as well as organization skills necessary to perform successfully. Essential Job Requirements includes adherence to all relevant policies, procedures and guidelines affecting the work environment, as well as maintenance of required competencies and communication skills. Managerial Responsibilities includes overall accountability for assigned work group relative to operational goals, personnel requirements and budgetary constraints.

Disclaimer:

The responsibilities described on this job description are intended to describe the general nature and level of work being performed by people assigned to this job. These statements are not intended to be exhaustive of all responsibilities, duties, knowledge, skills and abilities required of employees in the position.
Final determination of a candidate’s qualifications and eligibility to perform the job is at the sole discretion and judgment of the institute/department executive leadership.
]]>Wed, 08 May 2013 02:59:00 GMThttp://www.clevelandclinic-jobs.com/job/Abu-Dhabi-Hygiene-Quality-Specialist-%28Executive-Sous-Chef-Level%29-Abu/2472388/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.clevelandclinic-jobs.com/job/Abu-Dhabi-Hygiene-Quality-Specialist-%28Executive-Sous-Chef-Level%29-Abu/2472388/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Facility: Cleveland Clinic Abu Dhabi
Department: Operations
Status: Full Time
Hours: 8am 5pm

Summary:

This position is responsible for directing the efficient and cost-effective operation of warehousing facilities, managing inbound activities related to the receipt and storage of goods, inventory management, and claims. It oversees outbound activities related to order-filling and stock replenishment and administers overall inventory management, productivity, accuracy, and loss prevention programs to ensure that customer requirements are met.

Duties and Responsibilities:

- Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
- Complies with local or regional warehousing, material handling, and shipping requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions
- Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols
- Controls inventory levels by conducting physical counts; reconciling with data storage system
- Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement
- Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
- Completes warehouse operational requirements by scheduling and assigning employees; following up on work results
- Maintains warehouse staff by recruiting, selecting, orienting, and training employees
- Maintains warehouse staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
- Oversees stock control and processing orders
- Ensures quality, delivery budget and environmental objectives are met
- Fulfills objectives and directions from the Director, Logistics and / or Senior Director, Supply Chain
- Coordinates the use of automated and computerized systems
- Maintains s tock control systems up to date
- Plans future capacity requirements;
- Organizes the recruitment and training of staff, as well as monitoring staff performance and progress
- Produces regular reports and statistics on a daily, weekly and monthly basis
- Maintains standards of health and safety, hygiene and security in the work environment, for example, ensuring that stock such as chemicals and food are stored safely
- Oversees the planned maintenance of vehicles, machinery and equipment
- Contributes to team effort by accomplishing related results as need

Experience:

- Minimum of four to seven (4 - 7) years of experience in relevant position is required
- Knowledge of planning and storage monitoring, delivery and dispatch of orders is required
- Strong organizational and planning skills
- Problem solving at a strategic level and working with others to reach a resolution
- Excellent interpersonal skills
- Strong oral and written communication skills
- Ability to speak and write in English is required
- Ability to speak and write in both English and Arabic is preferred
- Health care industry / supply chain / warehousing experience are preferred

Education Requirements:

- Bachelor Degree in Business Administration, Supply Chain or related field is required
- Master Degree in Business Administration, Supply Chain or related field is preferred

Organization Wide Competency Assessment Requirements:

All employees will embrace the CCAD mission, vision and values and be responsible for adhering to the core values of the institution, including: Patient’s First, Collaboration, Mutual Respect, Quality, Patient Safety, Integrity, Cultural Sensitivity and Compassion.
All employees are also expected to meet the standards of performance outlined in the Organization Wide Competencies listed below as applied to the position.
Customer Service Orientation includes attitude, behavior, interpersonal skill and problem solving that enable an employee to respond to internal and external customer needs and expectations in a positive manner. Adaptability including teamwork, flexibility needed to fulfill job responsibilities, adapting to changes in work environment and accepting supervisory feedback. Efficiency and Effectiveness includes quantity and quality of desired work, as well as organization skills necessary to perform successfully. Essential Job Requirements includes adherence to all relevant policies, procedures and guidelines affecting the work environment, as well as maintenance of required competencies and communication skills. Managerial Responsibilities includes overall accountability for assigned work group relative to operational goals, personnel requirements and budgetary constraints.

Disclaimer:

The responsibilities described on this job description are intended to describe the general nature and level of work being performed by people assigned to this job. These statements are not intended to be exhaustive of all responsibilities, duties, knowledge, skills and abilities required of employees in the position.
Final determination of a candidate’s qualifications and eligibility to perform the job is at the sole discretion and judgment of the institute/department executive leadership.
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