Manager, Magnet & Patient Safety

Facility: Cleveland Clinic Abu Dhabi
Department: Clinical Support
Full Time: Full-Time
Hours: 8am - 5pm
Job Details:

This position is responsible for the coordination of the Magnet Recognition Program for nursing and developing strategic goals for maintaining Magnet status designation. Additionally, this position develops and oversees unit-based and nursing discipline patient safety initiatives in collaboration with clinical leadership.

Duties and Responsibilities:

* Assumes responsibility for the organization, coordination and administration of the Magnet Recognition Program ® at CCAD to support the practice of nursing and the delivery of patient care
* Manages the completion of the Magnet application
* Performs or monitors personnel management functions, which includes interviewing and selecting candidates, directing the performance management program and managing corrective action issues
* Identifies and tracks metrics to measure effectiveness of programs, initiatives and changes
* Collaborates with nursing directors and managers to ensure that the Magnet Standards of Care are met and related programs are developed, maintained and evaluated
* Develops frameworks for professional practice consistent with Magnet standards
* Provides education and leadership to nurses regarding the practical application of patient safety and Magnet Program principles and goals
* Identifies risks, through both formal and informal methods, that need to be addressed and collaborates with nursing directors and managers to develop strategies to mitigate and reduce clinical nursing risk
* Promotes a culture of safety within nursing at CCAD
* Serves as an expert resource within nursing for patient safety issues
* Develops patient education and nursing/patient support systems for the application of patient safety principles
* Facilitates the incorporation of patient safety and Magnet principles into clinical nursing care
* Collaborates with nursing quality personnel in the analysis of patient safety data and the implementation of strategies for the prevention/reduction of patient safety errors
* Develops and/or participates in research or performance improvement projects that demonstrate the impact of patient safety strategies on clinical outcomes
* Quantifies the business impact (e.g., investment, cost, savings, ROI, etc.) of Magnet and Patient Safety initiatives and programs
* Identifies nursing specific patient safety goals and approach for measuring and monitoring
* Develops and manages programs that promote the profession and recognition of nursing
* Identifies opportunities for nursing innovation at CCAD
* Educates CCAD on Magnet recognition

Experience:

* Minimum of six (6) years post graduate experience is required
* Minimum of two (2) years experience as a senior charge nurse or three (3) years experience as a charge nurse is required
* International accreditation experience is preferred
* Indication of progressive leadership, management and clinical positions is preferred
* Knowledge and expertise in all areas of patient safety
* Ability to produce reports in a timely fashion
* Strong interpersonal and leadership skills
* Strong oral and written communication skills
* Ability to speak and write in English is required
* Ability to speak and write in both English and Arabic is preferred
* Health care industry experience is preferred

Education Requirements:

* Bachelor’s degree in Nursing is required
* Valid and current national nursing license is required
* Evidence of a passing NCLEX or equivalent is required
* Certificate or post graduate diploma in Health Services Management is preferred
* Certified proof of yearly CNE is required

Physical Demands and Work Environment:

* Typical physical demands include: a high degree of manual dexterity to sufficiently perform computer functions on a keyboard, produce materials on a PC and operate basic office equipment, normal or corrected vision and hearing, extensive sitting, standing and/or walking, working under stressful conditions and some irregular hours, handling or lifting patients, mobility sufficient to visit with departments or employees throughout CCAD and lift up to 30 lbs.

Organization-Wide Competency Assessment Requirements:

* All employees will embrace the CCAD mission, vision and values and be responsible for adhering to the core values of the institution, including: Patient’s First, Collaboration, Mutual Respect, Quality, Patient Safety, Integrity, Cultural Sensitivity and Compassion.
* All employees are also expected to meet the standards of performance outlined in the Organization-Wide Competencies listed below as applied to the position.
* Customer Service Orientation includes attitude, behavior, interpersonal skill and problem solving that enable an employee to respond to internal and external customer needs and expectations in a positive manner. Adaptability including teamwork, flexibility needed to fulfill job responsibilities, adapting to changes in work environment and accepting supervisory feedback. Efficiency and Effectiveness includes quantity and quality of desired work, as well as organization skills necessary to perform successfully. Essential Job Requirements includes adherence to all relevant policies, procedures and guidelines affecting the work environment, as well as maintenance of required competencies and communication skills. Managerial Responsibilities includes overall accountability for assigned work group relative to operational goals, personnel requirements and budgetary constraints.

Disclaimer:

The responsibilities described on this job description are intended to describe the general nature and level of work being performed by people assigned to this job. These statements are not intended to be exhaustive of all responsibilities, duties, knowledge, skills and abilities required of employees in the position.
Final determination of a candidate’s qualifications and eligibility to perform the job is at the sole discretion and judgment of the institute/department executive leadership.

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