Security Officer, Command Center

Facility: Cleveland Clinic Abu Dhabi
Department: Security
Full Time: Full-Time
Hours: 8am - 5pm
Job Details:

This position is responsible for establishing, evaluating and enhancing professional standards within CCAD’s police and security departments.

Duties and Responsibilities:

* Audits and makes recommendations for improvement of the internal systems of the police and security departments
* Ensures that position vacancies within the department are identified and that all processes associated with filling vacant positions are placed in motion
* Conducts and administers the internal investigation process
* Reviews performance evaluations and ensures that measures are implemented to improve performance when appropriate
* Identifies measures to be implemented to reduce motor vehicle accidents
* Participates in developing and achieving comprehensive and measurable goals and objectives for the department
* Develops, implements and monitors metrics to measure goal achievement and departmental performance
* Works with other CCAD departments to promote world class service initiatives

Experience:

* Minimum of two to four (2-4) years security and/or law enforcement experience, preferably in a health care environment, is required
* Minimum of two (2) years management/leadership experience is preferred
* Strong analytical skills to coordinate investigations and evaluate information and evidence
* Strong oral and written communication skills
* Ability to speak and write in English is required
* Ability to speak and write in both English and Arabic is preferred
* Health care industry experience is preferred

Education Requirements:

* Bachelor’s degree in Criminal Justice or Law Enforcement, or related field, is required
* Current certification as a law enforcement officer is required
* Six Sigma Certification desired (Green Belt Level)

Physical Demands and Work Environment:

* Typical physical demands include: a high degree of manual dexterity to sufficiently perform computer functions on a keyboard, produce materials on a PC and operate basic office equipment, normal or corrected vision and hearing, psychological fitness required to deal with stress and potentially dangerous conflict situations, physical strength and stamina sufficient to chase, apprehend and subdue criminal suspects, assist medical staff in restraining combative patients and medical emergencies, extensive sitting and/or walking, mobility sufficient to visit with departments or employees throughout CCAD and lift up to 30 lbs.

Organization-Wide Competency Assessment Requirements:

* All employees will embrace the CCAD mission, vision and values and be responsible for adhering to the core values of the institution, including: Patient’s First, Collaboration, Mutual Respect, Quality, Patient Safety, Integrity, Cultural Sensitivity and Compassion.
* All employees are also expected to meet the standards of performance outlined in the Organization-Wide Competencies listed below as applied to the position.
* Customer Service Orientation includes attitude, behavior, interpersonal skill and problem solving that enable an employee to respond to internal and external customer needs and expectations in a positive manner. Adaptability including teamwork, flexibility needed to fulfill job responsibilities, adapting to changes in work environment and accepting supervisory feedback. Efficiency and Effectiveness includes quantity and quality of desired work, as well as organization skills necessary to perform successfully. Essential Job Requirements includes adherence to all relevant policies, procedures and guidelines affecting the work environment, as well as maintenance of required competencies and communication skills. Managerial Responsibilities includes overall accountability for assigned work group relative to operational goals, personnel requirements and budgetary constraints.

Disclaimer:

The responsibilities described on this job description are intended to describe the general nature and level of work being performed by people assigned to this job. These statements are not intended to be exhaustive of all responsibilities, duties, knowledge, skills and abilities required of employees in the position.
Final determination of a candidate’s qualifications and eligibility to perform the job is at the sole discretion and judgment of the institute/department executive leadership.

Job Segments: Criminal Justice, Facilities, Management, Operations, Police, Security, Security Guard, Security Officer, Six Sigma