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Intake Assessment Counselor - Regional Hospital Behavioral I Job

Cleveland Clinic

Date: Jul 9, 2014

Location: Cleveland, OH, US

Intake Assmnt Cnslr

Reference Title
HR Use Only: Intake Assessment Counselor - Regional Hospital Behavioral I
Hospital: Main Campus Non-Exempt
Facility: Lutheran Hospital
Department: Reg Hosp Behavioral Intake
Job Code: D99997
Pay Grade: 11
Schedule: Full Time
Shift: Days
Hours: 8a-5p
Job Details:

SUMMARY: Provides intake, assessment and referral functions for Behavioral Health Services.

PLEASE NOTE: This is a telephone-based position, and may eventually involve internet-based, online video assessments with patients.

JOB RESPONSIBILITIES: Facilitates culture of "Patients First" service with callers to the Central Intake office by responding with sense of urgency. Responds to crisis situations by conducting phone or face to face assessment, completes risk assessment and facilitates the appropriate disposition. Provides intake, assessment, crisis intervention, consultation, case management, and referrals functions. Performs clinical and diagnostic assessments for child, adolescent, adult, geriatric and chemically dependent patients. Responsible for documentation of clinical information supporting level of care and process of the work flow. Documents the verification and pre-certification of insurance benefits. Responsible for establishing and maintaining relationships with external physicians and other hospital personnel, mental health, chemical dependency, community providers, patients and family members to facilitate admissions or other clinical dispositions. Organizes, accesses and utilizes community resources to determine appropriate disposition for patients. Other duties as assigned.

EDUCATION: BA, BS, MS or MA in a healthcare profession or an RN License.

LICENSURE/CERTIFICATION/REGISTRATION: Licensed Social Worker (LSW), Licensed Independent Social Worker (LISW), Licensed Professional Counselor (LPC), Licensed Professional Clinical Counselor (LPCC), Licensed Chemical Dependency Counselor III (LCDC - III), or Registered Nurse (RN).

COMPLEXITY OF WORK: Requires critical thinking skills, decisive judgment and the ability to work unsupervised or with minimal supervision. Must be able to work in a stressful environment and take appropriate actions in volatile situations.

REQUIRED EXPERIENCE: Minimum one year experience in clinical setting. A one year internship in a clinical setting may be considered. Two years’ work experience preferred.

PHYSICAL REQUIREMENTS: Sedentary work, exerting up to 10 pounds of force occasionally (Occasionally: active or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

PERSONAL PROTECTIVE EQUIPMENT: Follows standard precautions using personal protective equipment as required.

Category: Allied Health


Nearest Major Market: Cleveland
Job Segments: Geriatric, Counseling, Clinic, Intern, Behavioral Health, Healthcare, Entry Level